Smart Office Connexion specializes in interconnected, integrated and automated digital office solutions.
Our aim is to merge the physical and digital business world through communication technologies, next generation networking, cloud and mobile incorporation that offers our clients:
- A comprehensive, end-to-end document management strategy.
- The ability to meet critical objectives such as compliance, continuity and cost control.
- Streamlined and automated document storage, retrieval and management.
- Boosted productivity and greater business efficiency.
- Enhanced information security.
Device management and print solutions are part of a holistic solution. Smart Office Connexion uses expertise and technology to manage print, document and digitization of content, within a broader IT infrastructure, encapsulating the print function as an element of a much bigger ecosystem.
Smart Office Connexion offers complete brand-neutrality, with solutions structures to use the devised and software that best meet the needs of each customer. There’s no need to replace devices simply to be compatible with Smart Office Connexion systems.
At the same time Smart Office Connexion retains deep expertise and skills in all leading brands support and technical servicing. Service and support is deeply embedded in our philosophy, that is why we continually invest in expanding our own expertise and skills
Our Products
By following a Five Phase Approach, Smart Office Connexion offers our clients a perfectly tailored solution specific to our client’s needs.
While being the largest Canon distributor and technical support competency for B2B products in South Africa since 1985, Smart office Connexion also offers completely brand-neutral print service with all the major trusted brands, including Samsung, HP, Oki, Epson, Triumph Adler, but to name a few.
Smart Office Connexion is committed to maintaining and building one of the biggest networks of agents, and support personnel in South Africa and has made significant investments in its nationwide service network that is dedicated to customer satisfaction.
Our highly qualified, extensively experienced technicians and specialists around the country are equipped to support our clients to ensure constant optimal performance.
Our service team prides itself on its industry leading response times, with all calls logged and monitored at our on-line call centre. The team compromises of:
- Product Specializing teams (Colour / Mono / Software / Solutions)
- Product specialists for high end devices.
- Dedicated software and solutions specialists assisting in resolving any document input-output problems (PC to output).
Our service team prides itself on its industry leading response times, with all calls logged and monitored at our on-line call centre. The team compromises of:
- Product Specializing teams (Colour / Mono / Software / Solutions)
- Product specialists for high end devices.
- Dedicated software and solutions specialists assisting in resolving any document input-output problems (PC to output).
